NBA 2K12 "My2K" Account Verification Issues? 2K Sports is Here to Help - Operation Sports Forums

NBA 2K12 "My2K" Account Verification Issues? 2K Sports is Here to Help

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  • LD2k
    2K Sports Community Manager
    • Oct 2010
    • 1261

    #1

    NBA 2K12 "My2K" Account Verification Issues? 2K Sports is Here to Help


    Hi guys,

    I'm the Social Media Coordinator for 2kSports and I know we have been having issues with the "My2K" account verification.

    The issues to my knowledge are the following:
    • Registered users receive an e-mail and the verification code clicks in as "INVALID"
    • Registered users are not receiving ANY e-mails for verifications
    • From the "update My2K" menu via console, the "Reset Password" feature isn't sending an e-mail

    Please leave your registered "My2k" username in this thread and I will manually re-send an e-mail attempt while our team works on the issues at hand.

    Thanks for all your patience, I can promise the team is working on hammering out all the issues. For now, I'm here to help with e-mail verifications.

    Thanks guys.

    UPDATE:

    Great news for you users who need verification for your “My2K” accounts! Now you can verify manually by the following steps:

    1. If you go to: https://www.nba2k.com/social/link
    2. Enter your “My2K” account name AND password
    3. When you log in, successfully, this is an automatic verification of your account via the log in!

    Again it’s for people who haven’t received an email, had an INVALID link in their email, or are wanting/needing to verify their "My2K" account.

    Additionally, ALL email links will work now, even if they are expired. You just may require a log-in before validating the account.

    Hope this will be of MAJOR help to all of you who were having verification issues!

    - Chris
    Social Media Coordinator
    Last edited by LD2k; 10-07-2011, 08:25 PM. Reason: Update
    Community Manager 2K Sports // Twitter: LD2k

    Master of Operation Sports .gifs

  • gmcrb28
    Banned
    • May 2009
    • 450

    #2
    Re: Here to help with "My2K" Account Verification

    my "My2K" username is gmcrb28

    Comment

    • concolt
      Banned
      • Aug 2010
      • 212

      #3
      Re: Here to help with "My2K" Account Verification

      concolt


      Thanks

      Comment

      • Garcia2Jeffery
        Rookie
        • Jun 2010
        • 6

        #4
        Re: Here to help with "My2K" Account Verification

        Username

        xxasomughaxx21

        Comment

        • LD2k
          2K Sports Community Manager
          • Oct 2010
          • 1261

          #5
          Re: Here to help with "My2K" Account Verification

          Got you three, check your e-mails and let me know if you've received anything.

          Also, for everyone, make sure to check your SPAM folders.
          Community Manager 2K Sports // Twitter: LD2k

          Master of Operation Sports .gifs

          Comment

          • RleWorm
            Banned
            • Jul 2011
            • 129

            #6
            Re: Here to help with "My2K" Account Verification

            thuansterr

            Comment

            • GP Mercy
              Pro
              • Jun 2006
              • 839

              #7
              Re: Here to help with "My2K" Account Verification

              GMercy

              Thanks!

              Comment

              • gmcrb28
                Banned
                • May 2009
                • 450

                #8
                Re: Here to help with "My2K" Account Verification

                That worked thanks..

                Quick question though. When will the www.nba2k.com site be ready to use if you know?

                Thanks in advance

                Comment

                • The 24th Letter
                  ERA
                  • Oct 2007
                  • 39373

                  #9
                  Re: Here to help with "My2K" Account Verification

                  Xtothedes

                  thank you

                  Comment

                  • MasterTMar
                    Rookie
                    • Oct 2011
                    • 316

                    #10
                    My 2K account name is
                    TMar

                    Comment

                    • LD2k
                      2K Sports Community Manager
                      • Oct 2010
                      • 1261

                      #11
                      Re: Here to help with "My2K" Account Verification

                      UPDATE:

                      Anyone here NOT receiving their emails with an email account OTHER than Yahoo?

                      They've specified a number of yahoo emails were NOT being received and are resolving the issue(s) now. In the meantime, I will get those e-mails re-sent to you as you continue to provide your "my2k" accounts.

                      Thanks!
                      Community Manager 2K Sports // Twitter: LD2k

                      Master of Operation Sports .gifs

                      Comment

                      • jdaniels1@bellsouth.net
                        Banned
                        • Sep 2006
                        • 511

                        #12
                        Re: Here to help with "My2K" Account Verification

                        justindaniels1@bellsouth.net

                        Comment

                        • The 24th Letter
                          ERA
                          • Oct 2007
                          • 39373

                          #13
                          Re: Here to help with "My2K" Account Verification

                          LD I have a yahoo account, should I change my email address and have you reset again?

                          Comment

                          • LD2k
                            2K Sports Community Manager
                            • Oct 2010
                            • 1261

                            #14
                            Re: Here to help with "My2K" Account Verification

                            Originally posted by The 24th Letter
                            LD I have a yahoo account, should I change my email address and have you reset again?
                            No, they are working with Yahoo to resolve the issue. I'm just trying to see if it's beyond JUST Yahoo e-mail users.
                            Community Manager 2K Sports // Twitter: LD2k

                            Master of Operation Sports .gifs

                            Comment

                            • LD2k
                              2K Sports Community Manager
                              • Oct 2010
                              • 1261

                              #15
                              Re: Here to help with "My2K" Account Verification

                              Originally posted by jdaniels1@bellsouth.net
                              Your e-mail is NOT showing up in our database. What is your "My2K" username?
                              Community Manager 2K Sports // Twitter: LD2k

                              Master of Operation Sports .gifs

                              Comment

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